Contact Details

Contact Address:

            Haven Trialsport

            Unit 10 Edington Station Yard

            Edington

            Westbury

            Wiltshire

            BA13 4NT 

E-Mail: haventrialsportsales@live.co.uk

Telephone: 01380 831361

Contract

These Terms and Conditions refer to any contract for the sale of motorcycles, and motorcycle related goods by Mr Vince Waterhouse trading as Haven Trialsport and http://haventrialsportshop.com, Unit 10 Edington Station Yard, Edington, Westbury, Wiltshire, BA13 4NT, via their website http://haventrialsportshop.com. 

These terms and conditions and any contract entered into between Haven Trialsport (the vendor) and a customer (the buyer) shall be governed by English Law, and apply where the buyer is a person not entering into the contract on a commercial purpose in the course of business.

The placing of an order by a buyer via the website is treated as a offer to buy the goods stated within the order, no contract shall exist until Haven Trialsport accepts the order, which will occur when the buyer receives written confirmation of acceptance via either e-mail or post (if ordered by post) from Haven Trialsport.

These Terms and Conditions, the buyers order and the confirmation of acceptance of an order form the contract documents.

Price & Payment

The prices as set out on the website are the full amount payable for the good including vat where appropriate (Vat Registration No 918 4196 04), postage and packaging will be added via the paypal checkout system, the rates are listed below.

New and used motorbikes are priced including vat, but no delivery charges. We can deliver throughout the Uk by special arrangement 

We reserve the right to modify prices at any time, however existing orders will be honoured at the price shown on the website at the time of ordering

Goods must be fully paid for prior to delivery.

We accept personal cheques and postal orders for orders made by post and all major debit and credit cards via the Google Checkout system.

Postage & Packing

We supply within the Uk mainland, postage and packing is chrged at the following rates

Delivery & Title

We endeavour to ensure that all goods are delivered within 7 working days, however the Consumer Protection (Distance Selling) Regulations 2000, limit delivery time to 30 days at a maximum.

Postal deliveries will be delivered by Royal Mail 1^st Class Recorded delivery, whilst larger items will be delivered via a courier. A valid signature will be required on delivery or collection, after signature the goods will belong to you. Customers will receive e-mail notification that the goods have been dispatched.

New and used motorbikes can be collected from our address. 

In the unlikely event that you have not received all the goods within 7 days of the date of dispatch you must notify us immediately.

On receipt of the goods please inspect them should they be damaged or faulty in any way please inform us within 24 hours by e-mail or phone.

Availability

If we have insufficient stock to supply the goods ordered and paid for by you, we will mutually agree a suitable alternative or raise a full refund within 7 days of the date of the order.

Customers Right to Cancellation

Under the Consumer Protection (Distance Selling) Regulations 2000, a customer has the right to cancel, without giving reasons, a contract from the date of concluding the contract (ie. The date of receipt of an order confirmation) up to and including the 7th day following the day after receipt of the goods.

Faulty Goods

If you have notified us of a problem with the goods, we will replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.

All such refunds will be given within 30 days of our confirmation that the goods are faulty or damaged and will be made in the same form as the original payment.

Return of Goods

Should you wish to return goods to us, please ensure that that you obtain proof of postage and that suitable protective packaging is used.

Unless goods are being returned as faulty or damaged return postage will be at the customers cost.

Liability

We will not be liable to you for any administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer.

Design, Images and Reproduction

Whilst all care is taken during the photography and editing of the frame images the actual colour may vary slightly from that shown due to differences in monitor/LCD characteristics. Logos on the lenses are on the dummy lenses only and won't be on the completed spectacles.

Images, code, layout and style are all copyright. Reproduction in whole, or in part, is strictly prohibited without written permission